Welcome to SIPZEN Returns & Refund Policy. 

Please read carefully to our  refund/ returns policy. We only offer refunds to returned, undamaged, and unopened goods within 14 days of receipt. If the product has been tampered, opened, damaged, used, no refund will be given. If the product has been lost, damaged, or destroyed in transit we offer replacement only, not a refund.  

Please contact hello@drinksipzen.com to initiate a return.